Warranty & Claims
WARRANTY & CLAIMS
BIKERATTI ABSOLUTE WARRANTY
BIKERATTI products come with an absolute warranty; we stand behind the quality and craftsmanship of all our products. Our warranty is valid for 1 year from the date of purchase, only when the products have been purchased from a Bikeratti Authorized Dealer.
At Bikeratti we understand the fast, adventurous and unpredictable turns of motorcycling and therefore in case of a defect in the product due to material or workmanship we will exchange or repair at our discretion. If the product cannot be repaired or exchanged, it will be returned to you with a letter of explanation. However, Absolute Warranty doesn’t cover damages caused due to abuse, normal wear and tear, accidental damage, and cosmetic damages that do not affect the functionality of the products (such as scratches or stained fabrics). Armour range such as D3O armours and insoles are excluded from Absolute Warranty.
The Absolute Warranty is to assure you that Bikeratti products are engineered and manufactured by the best.
ABSOLUTE WARRANTY CLAIM
For products purchased from an authorised Bikeratti reseller, you must present warranty claim to the reseller you purchased the product from.
For e-purchases, you can write to us at ride@bikeratti.com. It is required to present your proof of purchase when claiming for Bikeratti Absolute Warranty. In order to get the most out of our services, make sure you carry out all your Bikeratti product purchases from a Bikeratti Authorised Reseller only. Items purchased through any unauthorised network will not be eligible for any warranty claims or company services.
Do not send the product until we notify you to do so.